Experience

Career

  1. Mar 2022–now

    Product Designer · Grid Dynamics

    JuniorMiddleSenior

    MXP — Merchandising Platform

    June 2026 — present

    • Conducted a comprehensive UX audit of the full existing product — evaluating all screens, applying heuristic scoring to prioritise issues by severity and user impact
    • Prepared and delivered a structured redesign proposal covering four workstreams: UI migration, UI improvements, UX improvements, and IA restructuring
    • Designed the Discovery Rules Efficiency feature — an analytics dashboard giving merchandisers visibility into search rule performance across all rules and per individual rule
    • Generated 5 visual concept directions using Claude Design — rapid HTML explorations used to align stakeholders on visual direction before committing to full redesign

    Guided Tech Assist — Maintenance RCA Tool

    August 2026 — present

    • Conducted a UX audit of an AI-generated Lovable prototype — identifying UX gaps and interaction issues before they were built into production
    • Improved UX flows and UI quality for two core flows: Diagnosis (guided troubleshooting under time pressure) and Capture (structured knowledge recording post-repair)
    • Delivered design improvements directly to production code — working within the development team's workflow rather than through traditional Figma handoff

    Evinced Mobile Flow Analyzer

    March 2022 — April 2026

    • Planned and conducted user research, including user interviews, domain research, and usability testing
    • Improved and maintained a token-based accessible design system that ensured implementation-ready specifications, minimising post-development accessibility rework
    • Conducted a comprehensive UX audit of an existing e-commerce merchandising platform — evaluating UX gaps, applying heuristic scoring, and delivering a structured redesign proposal with 5 visual concept directions generated using Claude Design, covering UI migration, UX improvements, and IA restructuring
    • Increased user adoption by 70% and decreased task time by 50% via restructuring a single-modal feature flow into a platform-aware wizard
    • Led redesign of existing product interfaces and workflows — transforming legacy patterns into scalable, token-based design system components while maintaining technical feasibility and engineering continuity
    • Redesigned a hidden developer utility into a first-class dashboard feature with file validation, metadata preview, and in-modal error recovery, reframing the mental model from transferring a data file to team collaboration
    • Built an interactive HTML prototype demonstrating an AI-powered product extension using Cursor and Figma MCP, without developer involvement, presented by the CEO at an international conference to an audience of 500, simulating a realistic near-future feature using production design system styles

  2. Sept 2023–Dec 2025

    Product Designer

    Sola EV SOOpart-time

    Designed operator-facing dashboards for managing large-scale EV charging infrastructure, including real-time station monitoring, remote management, and service planning workflows — a web-based SaaS system with mobile adaptation and a mobile app.

    • Led discovery and design for 15+ features across a SaaS EV monitoring platform, conducting domain research, stakeholder interviews, and feature prioritisation that expanded the product's commercial audience beyond its original engineering users
    • Bridged the gap between three distinct user types — technical operators, support teams, and non-technical business users — designing role-appropriate interfaces within the same platform ecosystem
    • Conducted deep domain research and expanded the product from engineering-only monitoring to full Support Team workflows commercially adopted by non-technical users
    • Designed data infrastructure interfaces for large-scale EV network management — real-time monitoring, operational reporting, and multi-stakeholder workflows across complex data ecosystems